Young victim-survivors

Getting help

Overview

If someone has hurt, scared, or done something wrong to you — you don’t have to go through it alone.

If you or someone you know is in immediate danger, call the Police on 111

If you need the Police but can’t speak for fear of harm, you will be asked to press keys for emergency assistance. If hearing or speaking is difficult, you can sign up to 111 TXT

If you need to leave this website quickly, use the ‘quick exit button’ at the bottom of the screen.

If you need urgent support services, you can get help now

Looking after yourself

There’s no right way to feel after something has happened to you. It’s normal to feel different from usual. You might be upset, scared, angry, confused or have trouble sleeping.

There are organisations out there to help young people when they are going through a tough time. You can get help, even if it happened a long time ago or you don’t want to report it to police yet.

Free help any time

There are organisations out there that can help you 24 hours a day, seven days a week. These include:

Youthline

Youthline(external link) supports young people between 12 and 24 years throughout Aoteaora New Zealand. They offer a free helpline service over phone, text, webchat and email, and free face-to-face counselling services.

Here’s how you can reach them:

freephone: 0800 37 66 33
text: 234
message on WhatsApp: 09 886 56 96
chat with a counsellor online: Youth Counselling | Youthline(external link)

Other organisations

Keep it real(external link)

Keep it real is a site with different support services especially for young people.

What’s Up(external link)

What's Up is a safe place for tamariki (children between 5 and 12 years) and rangatahi (young people between 13 to 19 years) to talk with counsellors.

Skylight Trust(external link)

Skylight Trust is a charity dedicated to helping young people through tough times that provides free counselling services.

The Mental Health Foundation of New Zealand(external link)

Mental Health Foundation of New Zealand provides a nationwide directory of GPs, mental health counsellors and services, and information for anyone in need of mental health support.

Netsafe(external link)

Netsafe can help you if someone caused you harm online.

Support for sexual violence

Sexual violence is when someone touches you in a way you don’t like or makes you feel scared.

Safe to Talk

Safe to Talk(external link) offers free support from people who understand. They can also connect you to support services in your community.

Here’s how you can reach them:

freephone: 0800 044 334
text: 4334

Kids going to court

We have a web page especially for children and young people who have experienced sexual violence, to help you understand what might happen if you go to court.

You can find it at:

Children and Young People | Sexual Violence Victims Information(external link)